Frequently asked questions
What is EarthLayer Studio ?

EarthLayer Studio is a design-focused brand offering thoughtfully 3d crafted products and custom creations. We blend creativity, functionality, and quality to deliver unique pieces made with attention to detail.
What if I receive a damaged or incorrect product?

If your order arrives damaged or incorrect, please contact us within 24 hours of delivery with clear photos. We’ll resolve the issue as quickly as possible.
Do you offer custom or personalized products?

Yes. We accept custom and personalized orders based on project requirements. Please contact us through the Contact Form or email us with your idea, and our team will guide you through the process.
Do you ship internationally?

Yes! We offer international shipping to many countries around the world. Shipping rates and delivery times vary by destination. If you would like a shipping estimate, please email us the order list and shipping address and we will get back to you.
Do you accept bulk or corporate orders?

Yes, we handle bulk, corporate, and collaboration orders. Kindly reach out with your requirements for a customized quote.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Can I modify or cancel my order after placing it?

Order modifications or cancellations are possible only before production begins. Please contact us as soon as possible if you need any changes.
Do you ship across India?

Yes, we currently ship orders across India. Shipping timelines and charges may vary based on your location and order size.
How can I contact EarthLayer Studio?

You can reach us via:

Our support hours are Monday to Friday, 10:00 AM – 7:00 PM (IST).